ADMINISTRATION

TOM TOWNSEND

PUBLIC WORKS DIRECTOR

Tom has been the PWD since December 2009. He has a "C" license in both Water and Wastewater.


BILLING

ANITA GRIFFITH

UTILITY BILLING / AR CLERK


MINDY BRADFORD

UTILITY BILLING / AR CLERK


CURRENT CCR (CONSUMER CONFIDENCE REPORT)

PROCESS TO BEGIN NEW WATER SERVICE

Procedure must be completed in person at City Hall. If you have any questions or need a quote on cost of new connection, call City Hall at 903-671-2775 and speak with one of the utility billing clerks.

If service is for existing residence with a water meter in tact, the following is required:

  • Signed User Agreement
  • Signed Payment and Shut-Off Policy
  • Signed Service Agreement
  • Signed Utility Easement (does not apply to renters)
  • Meter Deposit of $100 (plus additional $100 deposit for renters)
  • Connection/transfer fee of $15

If service is for NEW residence with NO water meter in tact, the following is required:

  • Signed User Agreement
  • Signed Payment and Shut-Off Policy
  • Signed Service Agreement
  • Signed Utility Easement
  • Meter Deposit of $100
  • Inspection fee of $30
  • Water tap fee (cost depends on size of tap)
  • Sewer tap fee (if applicable)
  • Bore fee (if applicable)

TRASH SERVICE

Waste Management trash pick up service mandatory for residents inside city limits and is available for City water customers outside city limits. Pick up is every Wednesday. Cost is $16.40/month plus tax for the first polycart for residents inside city limits. Outside the city, the cost is $27.62/month plus tax for the first polycart. Call City Hall and speak to one of the UB clerks for more details.

TCEQ REQUIRED NOTICES


TEXARKANA WATER UTILITIES NOTICES