Christi joined the City in September 2024 and quickly became an essential part of our customer service team. She handles the majority of the City’s front‑line interactions and is often the first friendly face you see when you walk through our doors or pull up to the drive‑through.
Always happy to help, Christi assists with everything from utility bill payments to answering resident questions. If she doesn’t have an answer right away, she will track it down and follow up—her dedication to serving our community is truly invaluable.
Christi is also training to become Assistant City Secretary and is actively learning the many responsibilities that come with this demanding role. We are proud of her commitment to growing within the City and grateful for the care she brings to every interaction.
If you need assistance, feel free to reach out to Christi via phone at 903-671-2775 or via email at christir@redwatertexas.com
Always happy to help, Christi assists with everything from utility bill payments to answering resident questions. If she doesn’t have an answer right away, she will track it down and follow up—her dedication to serving our community is truly invaluable.
Christi is also training to become Assistant City Secretary and is actively learning the many responsibilities that come with this demanding role. We are proud of her commitment to growing within the City and grateful for the care she brings to every interaction.
If you need assistance, feel free to reach out to Christi via phone at 903-671-2775 or via email at christir@redwatertexas.com
Kristy Sorsby Utility Billing clerk
Kristy began her tenure with the City in December 2025 as contract labor, and since that time she has been an invaluable asset to our customer service department. She never hesitates to ask the tough questions—especially when advocating for the needs and concerns of our citizens.
We are excited to share that Kristy has chosen to join the City full‑time, and we are thrilled to welcome her as a permanent member of our team.
If you have any questions or concerns, Kristy is available by phone at 903‑671‑2775 or by email at kristys@redwatertexas.com.
We are excited to share that Kristy has chosen to join the City full‑time, and we are thrilled to welcome her as a permanent member of our team.
If you have any questions or concerns, Kristy is available by phone at 903‑671‑2775 or by email at kristys@redwatertexas.com.
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TRASH SERVICE
CURBSIDE PICKUP INFORMATION
Volume. EcoWaste will provide a 95-gallon waste cart container for the Customer for use. For waste placed within the waste cart containers, Customers shall use plastic sacks designed to store solid waste with sufficient strength to animate physical integrity when lifted by the top. Customers are limited weekly to set out waste not to exceed the volume of what can be contained within the number of containers the Customer is paying for, whether that is one or more containers. Regardless of the number of containers Customer has, if Customer deposits waste for collection in addition to the permitted volume limit on more than just a periodic basis, EcoWaste may at its sole discretion charge Customer an additional reasonable charge for collection of that excess waste or may require Customer to obtain and pay for an additional container.
Bundles/Rubbish. Customers shall dispose of Bundles and Rubbish in the following manner: Tree, shrubs, brush trimmings, other rubbish or cardboard, newspapers and magazines shall be securely tied together forming an easily handled package not exceeding three feet in length or 35 lbs. in weight. If Customers dispose of Bundles or Rubbish in a manner not permitted by this agreement, Live Oak may in its sole discretion add an additional reasonable charge for collection of the Bundles and Rubbish.
Bundles/Rubbish. Customers shall dispose of Bundles and Rubbish in the following manner: Tree, shrubs, brush trimmings, other rubbish or cardboard, newspapers and magazines shall be securely tied together forming an easily handled package not exceeding three feet in length or 35 lbs. in weight. If Customers dispose of Bundles or Rubbish in a manner not permitted by this agreement, Live Oak may in its sole discretion add an additional reasonable charge for collection of the Bundles and Rubbish.
TRASH SERVICE RATES EFFECTIVE APRIL 2025 BILLING
*Customers may request additional monthly junk or bulk waste removal services no later than the third (3rd) Monday of each month. Pickup will be the third (3rd) Friday of each month. Cost will be per item; and any item that requires more than two individuals of average strength to pick up and load by hand shall be excluded. Batteries, tires and paint also excluded. Contact City Hall for more information. 903.671.2775