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Setting Up Water Service
New User Agreement *
All required sections must be completed in their entirety prior to submission. Upon completion, the full packet shall be presented to a Customer Service Clerk for formal review.All requested information is mandatory, and each individual page must bear the applicant’s signature before the packet will be accepted.
To establish utility service, customers are required to complete all forms contained within this packet.
The only form that is optional for filing is the ACH Authorization Form. While completion of this form is optional, enrollment in the ACH Draft program is strongly encouraged as a secure and efficient payment method.
Request for Disclosure *
This form authorizes the City of Redwater Utility Department to disclose customer account information that is otherwise protected under state law. It allows the customer to specify which categories of personal; usage, service, or billing information may be released and to whom such disclosures may be made.
ACH Authorization Form
Participation in the ACH Draft program is entirely optional and is not required to establish a water account with the City. Should you elect to enroll in this payment option at any time, please ensure that all required sections of the ACH Draft form are completed in full. The completed form must be returned to City Hall accompanied by either a voided check or a copy of your bank card displaying your routing and account number. This documentation is mandated for auditing and verification purposes.
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Customer Testimonials
Redwater, TX
February 2015
There's no place like home! Great Place to call home. Good small community, good school here.
Tracy B.
Redwater, TX
July 2016
I've recently moved here and it seems like a good town. close to some lakes, good folks, great city service organization. I'm enjoying it!
Dale N.
We value your perspective and invite you to let us know how we are doing. Your comments play a meaningful role in guiding our ongoing efforts to serve you well.